FAQ

About registration, log in, and withdrawal

About registration, log in

I forget my password. How do I log in?

Access to account page. After type registrated E-mail address, click Send for reset your password.
You will receive an E-mail you tyeped for reset your password.
Reset your password from the link on the E-mail.
Type your password by half-width(8-12 words and numbers)
Still need help? Contact us from here.

Contact

A message "The E-mail address is existed" is displayed. How do I log in?

Your E-mail address is pre-registration status.
Make sure the E-mail titled "Confirm your E-mail address."
If you do NOT receive the E-mail, it may be blocked as a spam.
Check your spam folder.
Still need help? Contact us from here.

Contact

I cannot register. How do I sign up?

You may complete regstration with the E-mail you use.
Related articles：A message "The E-mail address is existed" is displayed.Check
I forget my password: related articles：I forget my password. How do I log in?Check
Still need help? Contact us from here.

Contact

About payment

About payment method

What kind of payment methods do I use?

You can below payment methods.

• Credit card

Still need help? Contact us from here.

Contact

What kind of credit vards do I use?

You can use beloe three(3) credit cards.

• VISA
• Master Card
• JCB

Still need help? Contact us from here.

Contact

What is security cords?

Security cord is a specified code which blocks unauthorized use. See below about more information.

• Security cord is the three(3) digits number on the flip side of the card.

If you do NOT place securuty cord, Contact crdit card campany.
Still need help? Contact us from here.

Contact

Others